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Cookie policy

Data Controller

The company responsible for processing data in accordance with this Privacy Policy is:

Eurogama sp. z o.o. Al. Jerozolimskie 200 lok. 225, 02-486 Warszawa

Registered in the Register of Entrepreneurs in Warsaw under KRS number: 0000735164, we recognise the importance of protecting personal data and are committed to processing them responsibly and in accordance with data protection regulations.

The purpose of this privacy policy is to regulate all aspects connected with the processing of data of various users browsing the website or providing their personal data in the different forms that can be found on it.

Personal data

Personal data are information that identifies you or can identify you. Via the website, the personal data that the User provides to us are collected in the appropriate fields for this purpose: name, surname, e-mail address, telephone number, post code, city, etc. In addition, all personal data that the User voluntarily provides to us from the social networks in which the User is registered are also collected. In this case, the privacy settings will depend on the configuration set by the User, as well as the terms and conditions of the social network itself.

When a User visits the website, this does not mean that they have to provide any information about their personal data. However, if such information is provided, the data will be processed lawfully and are always subject to the rules and rights contained in the GDPR 2016/679 of 27 April 2016 and LOPDGDD 3/2018 of 5 December.

Purpose, duration and lawfulness of processing:

We process the data provide to us by the Users for the following purposes:

To deal with the User’s application or request made using the contact form on the website. We collect and process Users’ personal data to enable us to process and manage their application, enquiry or any request made using the said form. We will store these data for the time necessary to fulfil the request and for this time according to established law, for at least 3 years.

The lawfulness of the processing is based on the consent given by the User when checking the box accepting our privacy policy before submitting an enquiry. The User has the right to withdraw the consent at any time, without affecting the lawfulness of processing based on the consent given before withdrawal. We collect and process the User’s personal data to enable us to process their guarantee extension registration made via the guarantee extension form on the website. We keep this data for the time necessary to fulfil the request and for the minimum legal period of 3 years. The legal basis for the processing is the consent given by the User when checking the box accepting our privacy policy before sending the request. The User has the right to withdraw the consent at any time, without affecting the lawfulness of processing based on the consent given before withdrawal.

To send information and the newsletters about Eurogama sp. z o.o. when we have the User’s consent, we may collect and process their personal data to send the User information about our products and services. We store these data until the User revokes their consent to their processing established by law and for a minimum period of 3 years. Eurogama sp. z o.o.

The lawfulness of the processing will be based on the consent given by the user when ticking the box accepting our privacy policy before subscribing to the newsletter in the form provided for this purpose on the website. The user has the right to withdraw his/her consent at any time, without affecting the lawfulness of the processing based on the consent given before its withdrawal.

To improve your user experience when browsing the website. We will keep this data for as long as you do not revoke your consent to its processing by deleting cookies, for the period specified by law and for at least 3 years.

The legitimate basis for improving your browsing experience is the consent you have given to accept cookies. You have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent given before withdrawal.

To manage our social networks and send you information about our activities and products. We will retain this data until you withdraw your consent to its processing as established by law and for a minimum period of 3 years. The legitimate basis for managing our social networks and sending users our activities and new features is the consent you have given us. You have the right to revoke your consent at any time, without affecting the lawfulness of the processing based on the consent given before its withdrawal.

Data update

In order for us to update your personal data, you must always inform us of any changes to your data; if you fail to do so, we cannot be held responsible for the accuracy of your data.

The user guarantees that the personal data provided is true and guarantees that all the information provided is correct. He / she is obliged to notify any changes.

Third party data

If the user provides the data of a third party for any purpose, Eurogama sp. z o.o. guarantees that it has obtained the data in accordance with the law, has previously informed the parties concerned, has obtained their consent to the transfer, and that the information provided is accurate and true.

Mandatory nature of the information required

All our forms have an asterisk (*) to indicate which data is mandatory. If the user does not fill in these fields, or does not tick the privacy policy box, the information will not be sent.

Use of passwords

To access the account, the USER must select “Login” and enter the email address and password generated in the registration form in accordance with the complexity rules established at any time on the network. Users are responsible for the proper care and confidentiality of any identifiers and/or passwords in their possession selected in the registration, and agree not to transfer their rights to third parties or allow access to third parties.

Similarly, it will be your responsibility to notify the Controller immediately of any misuse of your ID and/or password, such as theft, loss or unauthorised access.

Data subjects’ rights:

You have the right to access your data and obtain confirmation of its processing, as well as a copy of the personal data processed.


You have the right to keep your data up to date and to request the rectification of any inaccurate data, or to request the erasure of your data when it is no longer necessary for the purposes for which it was collected. You can ask to restrict the processing of your data and object to its processing by withdrawing your consent, as well as your right to data portability. Similarly, you have the right not to be subject to decisions based solely on the automated processing of your personal data. You can exercise your rights by contacting us

Eurogama sp. z o.o.

Al. Jerozolimskie 200 lok. 225, 02-486 Warszawa

e-mail: biuro@zelmer.pl

Processing of data on minors

Anyone who submits data via the forms on this website and accepts the processing of such data, declares to be at least 14 years of age. Access to and use of the website is prohibited for persons under 14 years of age. If at any time the Data Controller discovers that a person under the age of 14 has provided personal data, we will cancel the data. In addition, parents or guardians can, in any case, write to Eurogama sp. z o.o. to block any access account created by minors.

Social networking sites

The purpose of social media tools such as Facebook, Twitter, Instagram, etc. or other social networks is to provide visibility and spread the activities that take place in our organisation. These social tools store personal data on the servers of the respective services and are subject to their own privacy policies. It is recommended to review and read the terms of use and privacy policy of the social network at the time of registration, taking into account the different configurations of possibilities regarding the privacy of the user’s profile in the social network. Furthermore, the Controller reserves the right to remove from the social network any information published by third parties that violates legality, encourages its violation or contains messages that violate human dignity or institutions. Likewise, the Controller reserves the right to block or report the profiles of the author of such content.

Cookie

A cookie is a small file that is downloaded and stored on your computer when you access a website. Cookies allow websites, among other things, to store and retrieve information about your browsing habits and, depending on the information they contain and how you use your computer, they may be used to recognise you.

You have the option to prevent the generation of cookies by selecting the appropriate option in your browser. You can get more information by reading our Cookie Policy below.

COOKIES: Cookie Policy

WHAT ARE COOKIES?

Cookies and other similar technologies, such as local shared objects, flash cookies or pixels, are tools used by web servers to store and retrieve information about site visitors and to ensure that the site functions properly.
We use our own and third-party cookies to improve our services, customize our website, make it easier for users to browse the website, offer a better user experience, identify problems and thus improve the website, perform measurements and usage statistics, and display advertisements related to your preferences by analyzing the use of the website.

Consent

Please be advised that we may use cookies on your device, provided that you have given your consent, except where cookies are necessary to view our website. If you have given your consent, we may use cookies to enable us to collect more information about your preferences and to tailor our website to your individual interests.

Depending on their duration, cookies can be:

Session cookies: these cookies are used to collect and store data when the user accesses the website. These cookies are not stored on the user’s computer when the session expires or when the user closes the browser.

Persistent cookies: with these cookies data is stored on the user’s computer, can be accessed and are processed when the user leaves the website and when the user re-connects. These cookies can be deleted at any time by the user.

Depending on the organisation managing them:

Own cookies: these cookies are sent to the user’s terminal from a computer or domain managed by the owner of the website from which the service requested by the user is provided.

Third party cookies: these cookies are sent to the user’s terminal from a computer or domain that is not managed by the owner of the website from which the service requested by the user is provided, but by another organisation that processes the data obtained through the cookies. In addition, if cookies are installed from a computer or domain managed by the website owner, but the information they collect is managed by a third party, they will also be considered third party cookies.

Depending on the purpose:

Technical cookies: these cookies allow you to browse a website, platform or application and use its existing options or services, such as traffic monitoring and data transfer, session identification, access to restricted areas, remembering the components of an order, completing the purchase order process, processing a request for registration or participation in an event, using the security features of the elements while browsing, storing content to distribute videos or audio or sharing content on social networks.

Geolocation cookies: these are used to find your location when you order a service. This cookie is anonymous and is used, for example, to offer relevant information depending on the country you are in.

Customisation cookies: these enable the user to access a service with certain predefined general information depending on a series of criteria in the user terminal, such as the language, the type of browser used to access the service, the regional configuration from which the service can be accessed, etc.

Analytics cookies: they allow the entity responsible to track and analyse the behaviour of users of the website to which they are linked. The information collected by this type of cookie is used to measure activity on the website, platform or application and to create browsing profiles for users of this website, platform or application, in order to make improvements according to the analysis of users’ data use.

Advertising cookies: these cookies allow us to manage the advertising offer on the website as effectively as possible, tailoring the advertising content to the content of the service requested or the use of our website.

Behavioural advertising cookies allow us to effectively manage advertising spaces on the website. These cookies store information about your behaviour obtained from continuous observation of your browsing habits, which allows us to develop a specific profile to display advertisements tailored to that profile.

Cookies used on this site

PHPSESSID: a strictly necessary technical cookie that contains a session identifier. It is deleted when the browser is closed.

_icl_current_language: This is used to store the language selection on websites that are multilingual. Language selection function. End of session expires.

views_cookie_policy: used to visualise and manage the cookie policy. Expires in 1 day.

_ga: Google Analytics cookie, which enables the monitoring function for individual visits. The first time a user accesses the website using the browser, this cookie will be installed. When this user accesses the website again using the same browser, the cookie will recognise that this is the same user. Only if the user changes browser, he will be recognised as a different user. Expires 2 years after last use.

_gat: this cookie is associated with Google Analytics Universal. It is used to limit the speed of requests

– restrictions on data collection on high traffic sites. Expires after 10 minutes.

_gid: is automatically and transparently generated for the network due to certain measurement codes. It expires after 1 day.

Deactivating cookies

The user can allow, block or delete cookies installed on the device at any time by changing the settings in the browser installed on the computer.

If you deactivate cookies, this will not prevent you from browsing the site, but the use of certain services may be restricted and as a result your browsing experience may be less satisfying.

You may withdraw your consent related to the Cookie Policy at any time and may delete cookies stored on your device by adjusting your browser settings as described above.

Revoke your consent to install cookies and delete cookies from your browser

Chrome

  1. Select the Tools icon
  2. Click Settings.
  3. Click on Advanced.
  4. In the “Privacy and security” section, click Content settings.
  5. Delete cookies: click All cookies and site data…
  6. Do not allow cookies to be stored.
  7. Click Delete browsing data (empty cache).
  8. Close and reopen your browser.
  9. For more information on Chrome, click here:

http://support.google.com/chrome/answer/95647?hl=es

Internet Explorer. Version 11

  1. Select Tools / Internet Options.
  2. Click on the “General” file.
  3. In the “Browsing history” section, click Delete browsing history on exit.
  4. Select Delete files.
  5. Select Delete cookies.
  6. Click the Delete button.
  7. Click OK.
  8. Close and reopen your browser.

For more information about Internet Explorer, click here:

http://windows.microsoft.com/es-419/windows7/how-to-manage-cookies-in-internet-explorer-9

Firefox Version 18

  1. Select Firefox | History | Clear history.
  2. Next to “Details” click on the down arrow.
  3. Check the following checkboxes: Cookies, cache, active login
  4. Using the “Time range to clear” in the drop-down menu, select All.
  5. Click Clear now.
  6. Close and reopen your browser.
  7. You can accept or decline cookies individually in Firefox Preferences, under History available in Tools> Options>
  8. Privacy and protection.
  9. For more information about Mozilla Firefox, click here: https://www.mozilla.org/es-ES/privacy/websites/#cookies

Safari version 5.1

  1. Select the Safari icon / Edit | Restore Safari.
  2. Select the following check boxes: Clear history, Delete all website details
  3. Click Restore.
  4. Close and reopen your browser.

For more information on Safari, click here: http://support.apple.com/kb/PH5042

Opera

  1. Options – Advanced – Cookies.
  2. Cookie options control how Opera handles cookies, and thus whether they are accepted or rejected.

For more information about the Opera House, click here: http://help.opera.com/Linux/10.60/es-ES/cookies.html

Other browsers

Refer to the documentation of the installed browser.